Pandora Media, Inc.

Initial Business Response /* (1000, 5, 2014/11/20) */
A full refund has already been credited to this customer as of November 16.
Initial Consumer Rebuttal /* (2000, 7, 2014/11/20) */
Dear [redacted],
Thank you very much for getting back to me. Pandora did respond and refunded me my...

money and I am satisfied with this.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/02/17) */
Someone may have entered the consumer's email address mistakenly when he/she created an account.
We have canceled the account under this email address. We have also made it so an account will not be created again. If in the future the...

consumer would like to create an account with us under that email address, he/she should email us directly so we can help.
[redacted]@pandora.com
Initial Consumer Rebuttal /* (2000, 7, 2015/02/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you Pandora for your quick reply.
[redacted]