Palmetto Home Solutions

I, Mark Burns, responding to this complaint.The security deposit is $not $as in the complaint This party rented from Dec26, to Dec30th, 2017, when my cleaning company arrived to clean [redacted] *** there where parts of blinds missing ftblinds and ft blinds Dishes missing and pots and pans missing alsoTorn sheet on master bed All bedrooms had two sets of linens all towel, bath, beach towels where dirty this is not common In addition all dishes where dirty, glasses, cups, plates, setting for House cleaning people have been with me for three years and always tell me the truth Cleaners charged an additional $for cleaning because it was so bad, and excess of $for dishes, blinds and king size sheets I have been ( [redacted] ***) in the rental business in Florida for six years Leasing homes out and have never had a complaint, of this nature I will not be refunding the security deposit of $[redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The statements about the condition of the house are completely false We did not break any blinds or dishes Moreover, we never received any notice that anything was broken, and no documentation of the alleged damage or its cost We paid a cleaning fee Where is the documentation from the cleaner? Why are we hearing about this MONTHS after we were there?
Regards,
*** ***

I, Mark Burns, responding to this complaint.The security deposit is $500.00 not $558.00 as in the complaint.  This party rented from Dec. 26, 2017 to Dec. 30th, 2017, when my cleaning company arrived to clean [redacted] there where parts of blinds missing 4 ft. blinds and 8 ft....

blinds.  Dishes missing and pots and pans missing also. Torn sheet on master bed.  All bedrooms had two sets of linens all towel, bath, beach towels where dirty this is not common.  In addition all dishes where dirty, glasses, cups, plates, setting for 16.  House cleaning people have been with me for three years and always tell me the truth.  Cleaners charged an additional $195.00 for cleaning because it was so bad, and excess of $280.00 for dishes, blinds and king size sheets.  I have been ([redacted]) in the rental business in Florida for six years.  Leasing homes out and have never had a complaint, of this nature.  I will not be refunding the security deposit of $500.00.[redacted]