After further review of Mr***’s complaint filed on May 7th, we recognize the communications sent to Mr*** were indeed confusingWe offered to waive the late fees for Mr
***’s May rentThe rent has since been paid, with no late fees assessedPlease feel free to contact me with any additional questions
*** ** ***, NALP, CAM
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
After further review of Mr***’s complaint filed on May 7th, we recognize the communications sent to Mr*** were indeed confusingWe offered to waive the late fees for Mr
***’s May rentThe rent has since been paid, with no late fees assessedPlease feel free to contact me with any additional questions
*** ** ***, NALP, CAM
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]