My husband and I purchased a large amount of wood laminate flooring I and installationThe installers were unreliable and did not show when scheduledIn fact we were told twice that the installer was having vehicle issues broke down or some other excuseThey also required full payment before installationAfter much aggravation the install was completeHowever, we contacted customer service for assistance after installation and the company is and has been unresponsiveNo one called nor respond d to an email we sent nor phone calls The customer service is poor and patrons of this business have to call and follow up continuously for a responseThe workers / installers a e unreliable and the business owners d not care since they collect their full charge upfront
My husband and I purchased a large amount of wood laminate flooring I and installationThe installers were unreliable and did not show when scheduledIn fact we were told twice that the installer was having vehicle issues broke down or some other excuseThey also required full payment before installationAfter much aggravation the install was completeHowever, we contacted customer service for assistance after installation and the company is and has been unresponsiveNo one called nor respond d to an email we sent nor phone calls The customer service is poor and patrons of this business have to call and follow up continuously for a responseThe workers / installers a e unreliable and the business owners d not care since they collect their full charge upfront