Palancar Plumbing

The *** assigned one of their plumbers to investigate a leakHe misdiagnosed it significant damage resulted to two unitsThe *** again assigned a different set of plumbers to investigate, who correctly diagnosed itDue to the nature of the emergency, I paid them to replace a water heater because they were available to do it the next dayThe quote for the job was above averageThe plumbers who arrived were professional, on-time, and I enjoyed talking with themHowever, their billing department is unresponsiveI paid for the work, but they issued an invoice to the HOAI emailed them and asked them to correct the mistake so I could request reimbursement from my home warranty company; no responseSo I called, and was told that it would be corrected later that dayIt was notSo I called the next day, and was told that I would have to call back tomorrowPalancar Plumbing does not respect their customers