Paige Equipment Sales & Service

Dear Madam:As follows is a response to the complaint against our business with an ID of [redacted] .When [redacted] came to Paige Equipment, he made it seem that he was genuinelyinterested in purchasing a [redacted] lawn mower from usHe had been in numerous times to shop beforeRob V [redacted] suggested applying for credit to see if he qualified for Zero down Zero interest for monthfinancing [redacted] did express some trepidation as to the outcome of the credit check because he knew hehas a high debt to income ratio, but thought it was worth checking because he has very good credit[redacted] asked Rob how this application for credit would reflect on his credit report, and Rob explained thatprevious customers had let us know that it showed up as a credit card style "soft pull"At this timelicense information and his social security number were given as they are needed to fill out the onlinecredit applicationThe credit application is printed out, signed and then submittedAt no time was [redacted] "told lies"There is no advantage to us to get a customer approved for credit if he chooses not toactivate the account and make a purchaseThere is absolutely no cost or obligation to the customer touse the credit if approved.Rob keeps up to date on his Financing Essentials Certification, and we have passed all spotchecks performed by our financing companiesWe have been serving our community in the Lawn &Garden and Ag market since and have never had our sales department accused of deceptivepracticesIn no way did we lie, trick, or falsely represent in the credit application process with [redacted] I ask that this complaint be expunged from our record as it Is a representation of ourdealings with this customer Sincerely, William M G***, President Paige Equipment Sales and Service Inc