Pack N Ship

Review: OUR MERCHANDISE WAS POORLY PACKED AND ARRIVED COMPLETELY DAMAGED. PACK N SHIP HAS BEEN UNRESPONSIVE AT RESOLVING THIS ISSUE. I SPOKE WITH UPS AND THEY SAID THEY HAVE BEEN WAITING FOR PAPERWORK FROM THEM FOR OVER A MONTH NOW. AT THIS POINT NO ONE HAS ANSWERED THE PHONE AT PACK N SHIP FOR OVER 2 WEEKS. WE PAID FOR A SERVICE OF SHIPPING AND INSURANCE COVERAGE FOR OUR PIECE. THEIR LACK OF COMMUNICATION IS UNPROFESSIONAL. I AM STILL WAITING A RESPONSE FROM THEM...Desired Settlement: REFUND FOR THE SHIPPING AND PAYMENT FOR THE FULL VALUE OF OUR ITEM THAT ARRIVED DESTROYED.