Good Afternoon -Thank you for your prompt response. My mother's POA is attached. The hospitalization was from 2/7/thru 2/13/18......at which time she was discharged to another facility with hospice oversight. She then passed away on 2/16/18. I am requesting 75%
of the monthly charge of $4,be refunded to me - this should be $3,429. In addition to this, I wish to file a formal complaint against Pacifica Senior Living Skylyn. We had been assured skilled care would be available to us as my mother's condition deteriorated and it was not. As mentioned in my earlier communication, this had been promised since and it came as quite a shock to find they would not accept my mother in skilled care. Prior to my mother's hospitalization, there was never any attempt to notify residents or their families that this option was no longer available. Thank you in advance for your assistance. If you would like to discuss further, feel free to contact me at ***-***-***. S*** G*** V***
Good Evening, Ms K[redacted] -I wanted you to know that I did receive this check today, however I would like to draw your attention to the attached. Although the check is dated March 7th, the postmark is nearly a month later - April 2nd (3 days ago). This contradicts the many "check is in the mail" statements offered by Skylyn to both you and me.I appreciate your help with this situation.S[redacted] G[redacted] V[redacted]
Good Afternoon -Thank you for your prompt response. My mother's POA is attached. The hospitalization was from 2/7/thru 2/13/18......at which time she was discharged to another facility with hospice oversight. She then passed away on 2/16/18. I am requesting 75%
of the monthly charge of $4,be refunded to me - this should be $3,429. In addition to this, I wish to file a formal complaint against Pacifica Senior Living Skylyn. We had been assured skilled care would be available to us as my mother's condition deteriorated and it was not. As mentioned in my earlier communication, this had been promised since and it came as quite a shock to find they would not accept my mother in skilled care. Prior to my mother's hospitalization, there was never any attempt to notify residents or their families that this option was no longer available. Thank you in advance for your assistance. If you would like to discuss further, feel free to contact me at ***-***-***. S*** G*** V***
Good Evening, Ms K[redacted] -I wanted you to know that I did receive this check today, however I would like to draw your attention to the attached. Although the check is dated March 7th, the postmark is nearly a month later - April 2nd (3 days ago). This contradicts the many "check is in the mail" statements offered by Skylyn to both you and me.I appreciate your help with this situation.S[redacted] G[redacted] V[redacted]