The customer service here varies from apathetic to hostile. I was paying bills online and for some reason my bills were not sent, unknown to me, and they shut off my water with no notice, on a 90 degree day. When I had a leak in my line by the street, I called them and when I came home from work there was a note taped on my door reading 'YOUR SIDE YOU FIX", and my yard was still flooding. I really don't like dealing with them.
The customer service here varies from apathetic to hostile. I was paying bills online and for some reason my bills were not sent, unknown to me, and they shut off my water with no notice, on a 90 degree day. When I had a leak in my line by the street, I called them and when I came home from work there was a note taped on my door reading 'YOUR SIDE YOU FIX", and my yard was still flooding. I really don't like dealing with them.