Pace Communications

Initial Business Response / [redacted] (1000, 5, 2016/04/26) */ Our customer requested personalization that we do not do on the flip flops that she orderedShe was upset when she called our customer service dept on 4/22/It was explained that we cannot do the work that she requested and apologized for the misunderstandingTypically we would require a return of product in order to issue a refund but in this case we told her we would issue a good faith credit in the amount of $for the flip flops (this is the amount she paid for them)We will not be sending a replacement as she has been completely refunded for the flip flops without actually returning the product - she gets to keep the flip flops for freeNo replacement will be sent, nor any further action will be taken on our part at this time