P S I Affiliates Inc.

We will definitely finish your vehicle and please let me know where you are at with the rental car bill currently. We typically get a discount depending on where you rented from. I will be happy to reimburse some of the rental car fees I just need to know what they are.

So what exactly can I do to make the situation right? If we installed Parts those parts can be removed and returned and we can put the old Parts back on. If your car needed a starter that would not be related to an overheating issue or a running issue. If you would like compensation for gas I would be happy to reimburse something.

I have made this offer for $300 to resolve an issue that we had nothing to do with. I understand the rental car charges but we had absolutely nothing to do with the exhaust issues. We fixed body parts on the car. My service manager diagnose the issue as a defective flex pipe in the exhaust system which had nothing to do with the repair we completed. I am offering $300 which is a staggering amount remedy an issue we had nothing to do with. I'm not willing to offer anything more than that. I think it is reasonable to request that the reviews are removed regarding the exhaust issue which is a normal wear and tear item on any vehicle. The flex pipe on the car his original to the manufacturing and the exhaust work was completed before we even touch the vehicle. 300 dollars is a more than generous offer

This is [redacted] owner of Tender Car. I am sorry to hear of your troubles at our business. We advertise that "We will pay your deductible up to $500". We cannot pay that in every scenario. A $600 or job like yours would only net us $100 in income. The parts and labor would be 4 times that at our cost. We...

often pay $500 but the job has to be $3000 or more. I am sorry to hear of your bad experience but we provided no service on this vehicle. I would be willing to offer $50 for your inconvenience. I appreciate your feedback. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Ok, well we can proceed in a different manner.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] 
Regards,
[redacted]