Here at TLC our goal is to always provide superior service, from the first point of contact until the job is completeIt seems that in your case we fell short in the end, not having left the owner’s manual or warranty informationToday we reached out to you and scheduled a meeting, to go over warranty information and to check the unit so that the panels you wish to remove are easier to adjustAlthough we’re grateful to the Revdex.com for being an avenue for our customers, we really like to be able to fix issues on our own when they ariseThank you for bringing this to our attention and we’ll see you next week Becky W***TLC Plumbing & Utility
Here at TLC our goal is to always provide superior service, from the first point of contact until the job is completeIt seems that in your case we fell short in the end, not having left the owner’s manual or warranty informationToday we reached out to you and scheduled a meeting, to go over warranty information and to check the unit so that the panels you wish to remove are easier to adjustAlthough we’re grateful to the Revdex.com for being an avenue for our customers, we really like to be able to fix issues on our own when they ariseThank you for bringing this to our attention and we’ll see you next week Becky W***TLC Plumbing & Utility