P Mart

Review: Refused to exchange or refund even with receipt.Product broke after first use. Cashier and store manager rude accused me of lying.Desired Settlement: I want it to be refunded and want an apology too

Business

Response:

Dear [redacted],

Thanks you for sending us a letter in regrading a recent

complaint from [redacted] in referring to Revdex.com ID of [redacted].

Pmart offers consumers a no refund with sixty days

exchange policy only ( original receipt, original package, and product returned

in reselling condition are required).

Pmart also offers 30% of store credit from the original

purchasing for products returned with lack of original receipt, original

package, or returned product is not in reselling condition.

Pmart will be great to assist and offer a 30% store

credit from it's original purchasing to [redacted] if a missing

shopping bag and wheel are returned to Pmart within 60 days of purchasing.

Thanks you for providing great assistances for our society.

Best Regards,

[redacted] 619-306-1967/ owner of Pmart