Ozeri USA

Dear Revdex.com,Thank you for contacting us regarding this issueWe are unsure to what the issue is of the two scale as we have not received any of the scales to service the scale to see if the unit is actually defectiveTherefore, we have contacted the customer to send back the defective units so that we may test what the issue may beIf the issue is something that cannot be serviced, we will go ahead and work with the customer for an upgraded scaleIf you have any questions or concerns to this process, please let me know and I would be more than happy to assist you.Thank you and have a good day!

Dear Revdex.com,
Thank you for contacting us regarding this issue. We are unsure to what the issue is of the two scale as we have not received any of the scales to service the scale to see if the unit is actually defective. Therefore, we have contacted the customer to send back the...

defective units so that we may test what the issue may be. If the issue is something that cannot be serviced, we will go ahead and work with the customer for an upgraded scale. 
If you have any questions or concerns to this process, please let me know and I would be more than happy to assist you.
Thank you and have a good day!

Dear Revdex.com,Thank you for contacting us regarding this issue. We are unsure to what the issue is of the two scale as we have not received any of the scales to service the scale to see if the unit is actually defective. Therefore, we have contacted the customer to send back the defective units so that...

we may test what the issue may be. If the issue is something that cannot be serviced, we will go ahead and work with the customer for an upgraded scale. If you have any questions or concerns to this process, please let me know and I would be more than happy to assist you.Thank you and have a good day!