Overcharged for house visitCharged $A family member had already fixed the door without my knowledge and it was working when they arrivedReplaced an AA battery in the remote that was working and I stated I would replace myself if neededHe walked away with my remote, took it to his truck, shut the door, and replaced it anywayNo actual repair done yet charged for both the door check AND serviceWhen I balked at price over service not provided, they went and got WD-and squirted it on door slidesI would have gladly paid the $for house visit but the extra charge of an additional $was outrageous
Our year old garage door broke so we drove to this business to see what was needed to repair itThe manager met with us and, after looking at the pictures of the break, informed us it could not be repaired( It was not an Overhead Door)MrG*** guided us in selecting a new door and explained the optionsWe made an apptfor him to measure and finalize the colorHe was very helpful in choosing everythingChoices include color, insulation, windows(or not) and patternsHe even drove around the neighborhood with my husbto show and make suggestionsIt took weeks but the wait was well worth itWe are thrilled with itThe installers were very efficient and courteousWe would definitely recommend this company to all
The lifting spring on my garage door broke...called ***...they would not work on itCalled Overhead Door of Anniston/Gadsden at about 1pm...they happened to have a tech working a job just a few miles from my houseThe tech was at my house shortly after 2pm...and the door fixed and the tech was gone by 3pmThe tech also had a remote for my 25+ year old Overhead Garage brand openerI was VERY satisfied with the whole process...would absolutely recommend them...and will use them again if need be
Overcharged for house visitCharged $A family member had already fixed the door without my knowledge and it was working when they arrivedReplaced an AA battery in the remote that was working and I stated I would replace myself if neededHe walked away with my remote, took it to his truck, shut the door, and replaced it anywayNo actual repair done yet charged for both the door check AND serviceWhen I balked at price over service not provided, they went and got WD-and squirted it on door slidesI would have gladly paid the $for house visit but the extra charge of an additional $was outrageous
Our year old garage door broke so we drove to this business to see what was needed to repair itThe manager met with us and, after looking at the pictures of the break, informed us it could not be repaired( It was not an Overhead Door)MrG*** guided us in selecting a new door and explained the optionsWe made an apptfor him to measure and finalize the colorHe was very helpful in choosing everythingChoices include color, insulation, windows(or not) and patternsHe even drove around the neighborhood with my husbto show and make suggestionsIt took weeks but the wait was well worth itWe are thrilled with itThe installers were very efficient and courteousWe would definitely recommend this company to all
The lifting spring on my garage door broke...called ***...they would not work on itCalled Overhead Door of Anniston/Gadsden at about 1pm...they happened to have a tech working a job just a few miles from my houseThe tech was at my house shortly after 2pm...and the door fixed and the tech was gone by 3pmThe tech also had a remote for my 25+ year old Overhead Garage brand openerI was VERY satisfied with the whole process...would absolutely recommend them...and will use them again if need be