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Southport Home Services

1343 27th St, Caledonia, Wisconsin, United States, 53108-4300

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Southport Home Services Reviews (%countItem)

I really appreciate Jackson’s visit to complete a furnace tune-up. He was very professional and courteous. In addition to completing the work, he gave me a good explanation of how the system worked and answered all of my questions. ??

Southport Home Services Response • Apr 24, 2019

Thank you for taking the time to leave us a review Jim!

James was as nice of a plumbing serviceman as you could hope for. We called the after-hours number late on a Friday night (it was not an emergency) and he was at our house first thing on Saturday morning. James is very knowledgeable, very friendly and was able to complete the work quickly but efficiently. This is our typical experience any time we have needed Southport Heating & Plumbing. Thank you, James!!.

After 16 years it was time to replace our electric water heater. Because I have prior experience with service from Southport I called them. Greg arrived at 7:30AM, gave me a quote and explained that he was available to install it right away if I wanted. We agreed on the final price and he began replacing the water heater. After a short wait while he went to pick up the new water heater he completed the entire job in under three hours. Once again I am very pleased with the work this company did, especially Greg. Outstanding young man who did a fine job for me. I would not hesitate to recommend him or Southport to others

Southport Home Services Response • Apr 11, 2019

Good afternoon Jerry! Thank you for taking the time to leave a review. Have a great rest of your day!

Justin did a very good job on the back of my house the Spicket broke and he came and fixed it very promptly and was very professional thank you very much I just made the appointment and hour before he came the same day what a wonderful person thank you very much

Southport Home Services Response • Apr 08, 2019

Good morning Gail. Thank you so much for taking the time to leave us a review. Have a great res of your day!

The price price quoted was what we got from two other contractors. Everything I read said the most important part of the equation was the installation.
The installation went very smoothly. The installers were careful with our house and cleaned up everything afterwards. They explained the workings and the new thermostat thoroughly. I have absolutely no complaints and would/will recommend them to others. We live in a condo area, all built at the same time by the same builder so I'm sure we will be asked often about replacements that are coming up for all of them.

Southport Home Services Response • Apr 08, 2019

Good morning Carol. Thank you for taking the time to leave a review of our service. Have a great rest of your day!

Fast service and very fair. Great help from Hunter.

Southport Home Services Response • Apr 01, 2019

Thanks for the great review of the project you and Hunter worked on!

Southport Home Services Response • Apr 08, 2019

Thank you for taking the time to leave a review Anna. Have a great day!

Excellent service and technician. Very very satisfied. I will continue using this company for all my home services.
Thankyou

We've had Southport provide us with two entirely new systems in our home; a new furnace and air filter and a completely re-engineered sump pump system.
On both occasions, the technicians and staff have been superb. The service is prompt, the technicians are supremely knowledgeable, and the pricing is fair.
I would highly recommend leveraging their expertise in the future, should the need arise.

Very prompt and courteous service. Left the areas as clean or cleaner than before they started.

Cameron B very knowledgeable, friendly & helpful. Great job!

Outstanding service and product lines!
In the past, my family have been very disappointed with the products and service provided by former contractors. That cannot be said of the service, products and expertise provided by Southport.
From their sales representative, Nate, to their installation crews, everyone was professional and knowledgeable in their respective field. When a problem occurred, to no fault of Southport, they efficiently found and applied a solution without additional expenses to my family.
The Southport Team went above and beyond for us; I’m certain they will for you, as well!
Thank you! Best to all!
Jamie R

Southport Home Services Response • Dec 04, 2018

Thanks for the kind words Jamie. We look forward to taking care of your family's heating, cooling, and plumbing needs for years to come!

As always, I received great, professional, timely service from the Southport tech. Jackson called ahead, arrived on time and completed a thorough tuneup.

Southport Home Services Response • Dec 04, 2018

Thanks, Holly, for taking a minute to share your experience!

Jackson was friendly and thorough. He took time to go over and explain the invoice to me. We are pleased with the service we receive through Southport!

My experience with Southport was very positive. The tech, Jackson was timely and had a very positive demeanor. He diagnosed options for me and there was Zero pressure to do anything. Also, it was on a Saturday- so he was working extra hours, but I would have never known.

Jackson B provided AC maintenance. Very efficient, pleasant young man. I continue to be impressed with the quality work and expertise of the Southport staff.

Great service, timely and professional!

Southport Heating is a highly recommended HVAC service provider. They have a preventive maintenance program with discounted rates on all recommended services. We chose them as a provider for a new furnace & A/C as well as tankless water heaters. They have excellent communication and they work to identify upcoming issues that will need addressing before resulting in an outage. Our service tech today was Emilio and he was very prompt, friendly, courteous, and he explained the process beforehand as well as summarized it afterwards. I would recommend Southport for all your HVAC needs.

Jackson was very professional, and personable. He explained what he did and made suggestions.

I had Jackson as my furnace technician. He seemed very knowledgeable and personable. I would have him work on any future furnace issues.

Southport Home Services Response • Feb 28, 2019

Thanks for the feedback Terrance. Hopefully you don't have too many furnace issues in the future, but we are here for you if you need us!

We just replaced our entire HVAC system and Hot Water Heater this week with Southport...and we could not be happier!! Our previous system was working but was old...and Southport was able to come out IMMEDIATELY...even during this severe cold snap!! Starting with Nate, who came out to inspect, estimate the job and oversee it...to out technicians, Ryan, Casey and Jackson, these guys ROCKED!!! They were super polite...super efficient...super informative and they left the work area amazingly cleaned up! They were creative in accomplishing an off the beaten road request that we made and everything is in order. When you need HVAC work done...LOOK NO FURTHER!!!

Southport Home Services Response • Feb 28, 2019

Thanks so much for the glowing review Maria! We really appreciate hearing from our customers on how we performed. A new HVAC system is a big purchase and we are happy you are happy!
PS - We can take care of your plumbing issues too!

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Address: 1343 27th St, Caledonia, Wisconsin, United States, 53108-4300

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+1 (262) 898-3005
+1 (262) 654-6404

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