Outdoors Experience

Ordered an in stock item on December 25, Confirmation email said 10-days for deliveryOn Jan 5, order was still "processing" per the online order statusAttempted to chat online with an agent but received this response: "Customer Service We apologize for keeping you waitingOur live chat operators are currently assisting other customersOur customers are important to us, please leave us a message or contact us by email or call us at 1-888-827-We look forward to connecting with you" So I sent an email -- didn't receive a response after days so I tried chat againReceived same responseThe lack of communication and customer service is not worth the savingsGo to [redacted] instead

Outdoors Experience.com has been by far one of the best shops I have ordered fromMultiple orders over the years and just about every time I received my order in days or less!! Best prices around to boot!!! Thanks!!!

Ordered a pair of *** Boots from this company and never received them Online they have the best price and they say in-stock but its not true You will literally wait weeks from the time your CC is charged before you have to call them and ask what the hell is going on?! At the end of the day the boots never came but they did refund the card back Wouldnt recommend doing business with them

I placed an order online with Outdoors Experience on December 30,I received an email informing me the product was out of stock, but would be back in stock within weeksSo, I left my order openFebruary 9, after never hearing anything regarding this order from Outdoors Experience I email the owner, *** ***, inquiring about my order*** responds with "I have never received them" "they were supposed to be in last week" last week ***? Last week would have been February 2nd??? Originally ***, again the owner, told me they would be in within weeks of my order which would have been January 13thSo which is it? and why had I not received an email updating me that the product would now not be in stock until February 2? In addition to all of this the product I ordered can be ordered right now on the Outdoors Experience websiteI am all for supporting small business's, but *** *** and his store are the reason small business's get a bad wrapSo, if you want to support a small business look elsewhere or just order from *** the product is cheaper there anyway and it's IN STOCK

Outdoors Experience.com has been by far one of the best shops I have ordered from.... Multiple orders over the years and just about every time I received my order in 3 days or less!! Best prices around to boot!!! Thanks!!!

Ordered an in stock item on December 25, 2016. Confirmation email said 10-15 days for delivery. On Jan 5, order was still "processing" per the online order status. Attempted to chat online with an agent but received this response: "Customer Service
We apologize for keeping you waiting. Our live chat operators are currently assisting other customers. Our customers are important to us, please leave us a message or contact us by email or call us at 1-888-827-3121. We look forward to connecting with you. " So I sent an email -- didn't receive a response after 4 days so I tried chat again. Received same response. The lack of communication and customer service is not worth the savings. Go to [redacted] instead.

Outstanding service in all aspects! I will direct all family members and friends to this business with no hesitation whatsoever!!

Ordered a pair of [redacted] Boots from this company and never received them. Online they have the best price and they say in-stock but its not true. You will literally wait weeks from the time your CC is charged before you have to call them and ask what the hell is going on?! At the end of the day the boots never came but they did refund the card back. Wouldnt recommend doing business with them.

Excellent customer service as well as the BEST PRICES AROUND!

Outdoors Experience.com has been by far one of the best shops I have ordered from.... Multiple orders over the years and just about every time I received my order in 3 days or less!! Best prices around to boot!!! Thanks!!!

I placed an order online with Outdoors Experience on December 30,2014. I received an email informing me the product was out of stock, but would be back in stock within 2 weeks. So, I left my order open. February 9, 2015 after never hearing anything regarding this order from Outdoors Experience I email the owner, [redacted], inquiring about my order. [redacted] responds with "I have never received them" "they were supposed to be in last week" last week [redacted]? Last week would have been February 2nd??? Originally [redacted], again the owner, told me they would be in within 2 weeks of my order which would have been January 13th. So which is it? and why had I not received an email updating me that the product would now not be in stock until February 2? In addition to all of this the product I ordered can be ordered right now on the Outdoors Experience website. I am all for supporting small business's, but [redacted] and his store are the reason small business's get a bad wrap. So, if you want to support a small business look elsewhere or just order from [redacted] the product is cheaper there anyway and it's IN STOCK.