Outdoor Innovations by Patrick Richie Inc.

Initial Business Response /* (1000, 5, 2015/11/16) */
my apologies for the failure of your patio although it was installed properly, there were "acts of God" that has made the patio fail as mentioned in our verbal converstaions and email, Outdoor Innovations will repair patio at no charge to
customer within calendar days - weather permitting
Initial Consumer Rebuttal /* (3000, 7, 2015/11/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
He has said many times it will be fixedAs of now the repairs have not been completedWill wait the days for the promise of repair
Final Consumer Response /* (2000, 11, 2015/12/22) */
The problems with the pavers has been fixed to my complete satisfactionI am closing my complaint with the Revdex.comThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Outdoor Innovations will repair any and all pavers as per customer request within the next business days, weather permitting?

Outdoor Innovations will repair any and all pavers as per customer request within the next 5 business days, weather permitting

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/11/16) */
my apologies for the failure of your patio. although it was installed properly, there were "acts of God" that has made the patio fail. as mentioned in our verbal converstaions and email, Outdoor Innovations will repair patio at no charge to...

customer within 14 calendar days - weather permitting.
Initial Consumer Rebuttal /* (3000, 7, 2015/11/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
He has said many times it will be fixed. As of now the repairs have not been completed. Will wait the 14 days for the promise of repair.
Final Consumer Response /* (2000, 11, 2015/12/22) */
The problems with the pavers has been fixed to my complete satisfaction. I am closing my complaint with the Revdex.com. Thank you.