Out of the Box Behavioral Solutions LLC Reviews (2)
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Out of the Box Behavioral Solutions LLC Rating
Address: 1011 Gorge Blvd, Akron, Ohio, United States, 44303
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We definitely want to provide the best customer service as possible. Ms. [redacted]'s conversation with [redacted] was strictly company policy. I apologize Ms. [redacted]'s husband came down with the flu at the time of the event. We specifically state our cancellation policy on all third party vendor website, as...
well as on our pre-event email. "If you cannot make the Sprint date you have scheduled with us, you must provide a replacement driver to take your session booking or be subject to a 100% cancellation fee/voiding of gift voucher, even if you wish to transfer to another session. This policy does have to be applied regardless of the reason of cancellation and no exceptions can be made." I would like to go ahead a give Ms. [redacted] a courtesy extension for her voucher. She may reschedule when we post new dates. If she has any questions she may reach me directly at [redacted]. The extension is valid until the end of the 2016 year. I hope this resolves any issues. Best, [redacted] If you cannot make the Sprint date you have scheduled with us, you must provide a replacement driver to take your session booking or be subject to a 100% cancellation fee/voiding of gift voucher, even if you wish to transfer to another session. This policy does have to be applied regardless of the reason of cancellation and no exceptions can be made.If you cannot make the Sprint date you have scheduled with us, you must provide a replacement driver to take your session booking or be subject to a 100% cancellation fee/voiding of gift voucher, even if you wish to transfer to another session. This policy does have to be applied regardless of the reason of cancellation and no exceptions can be made.If you cannot make the Sprint date you have scheduled with us, you must provide a replacement driver to take your session booking or be subject to a 100% cancellation fee/voiding of gift voucher, even if you wish to transfer to another session. This policy does have to be applied regardless of the reason of cancellation and no exceptions can be made.If you cannot make the Sprint date you have scheduled with us, you must provide a replacement driver to take your session booking or be subject to a 100% cancellation fee/voiding of gift voucher, even if you wish to transfer to another session. This policy does have to be applied regardless of the reason of cancellation and no exceptions can be made.
We would like to issue a refund, but the client did not contact us after he spoke with [redacted]. I need to issue a refund, but I have no information on the client.