Our Unique Boutique, Inc.

Initial Business Response /* (1000, 5, 2015/05/27) */
Contact Name and Title: JACKI C***,OFFICE MANAGER
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@HOTMAIL.COM
IN STEPTMEBER 2014, THE PLUMBER TALKED TO CUSTOMER (MOTHER) AND SET UP TO INSTALL A HANDICAPPED TOILET, PLUMBER RETURNED
AND INSTALLED AND GAVE HER A SENIOR DISCOUNTAFTER SOME TIME, THE CUSTOMER'S SON CALLED AND SAID WE INSTALLED THE WRONG TOILETTHE SON SPOKE TO THE OWNER AND AGREED FOR US TO COME OUT AND CHANGE OUT PRODUCT FOR AN $FEEAS THE PLUMBER CANNOT RESELL A USED TOILETAS THE PLUMBER EXPLAINED A HANDICAPPED TOILET IS ELONGATED NOT ROUND, CUTSOMER ASKED FOR A HANDICAPPED TOILETA ROUND BOWL/HIEGHTENED TOILET IS CALLED COMPFORT HIEGHTAS WE VALUE OUR CUTSOMERS, DUE TO THE MISCOMMUNITATION OF PRODUCT TERMS AND SON STATING SERVERAL TIMES THAT CUSTOMER WILL NOT PAY AS AGREED WITH OUR COMPANY WE HAVE WROTE OFF YOUR $FEE
OFFER:
AS WE VALUE OUR CUTSOMERS, DUE TO THE MISCOMMUNITATTION OF PRODUCT TERMS AND SON STATING SERVERAL TIMES THAT CUSTOMER WILL NOT PAY AS AGREED WITH OUR COMPANY WE HAVE WROTE OFF YOUR $FEE
Initial Consumer Rebuttal /* (2000, 7, 2015/05/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)