Our Fabric Stash

Customer paid for the service October However, we did not received inventory until the 1st week of December Sometimes as a courtesy to customers, we allow the year period to start when the items come into the storeThis was the case for this accountThe remaining unsold items were returned the same day one year (December 2016) later to the customer's husband/sonThe customer account was officially closed when payment was remitted on 2-10-A confirmation email was returned by the customer on the same day

Offering buyouts are not standard - they are a courtesyThe contract has been paid in full as of February 11, Payments were submitted when cash flow was alignActual payment dates were: Nov 1st, Dec 2nd, January 2nd and February 11th

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: [redacted]
 
I am rejecting this response because: I received my money and items back after many excuses and stalling on part of the company.  They are being untruthful and I do no wish any further communications with this business since my account has been settled.  I have many communications to them that were ignored and they lied to me repleatedly about my account and merchandise.  After finally getting my merchandise back, I was then told I had to wait for payment.  Payment days came and went.  No action was taken on their part until I inidicated I would contact the attorney general.

This was addressed a couple of weeks ago.  The consumer indicated they would contact you.

Customer paid for the service October 2015. However, we did not received inventory until the 1st week of December 2015. Sometimes as a courtesy to customers, we allow the 1 year period to start when the items come into the store. This was the case for this account. The remaining unsold items were...

returned the same day one year (December 2016) later to the customer's husband/son. The customer account was officially closed when payment was remitted on 2-10-2017. A confirmation email was returned by the customer on the same day.