Otay Lakes Dental Group

In regards to the claim by Ms [redacted] regarding poor service due to her HMO insurance that is incorrectHer HMO insurance offers her poor coverage and her fee’s are higher than they would be for a PPO Nevertheless, clinical treatment is rendered with the highest quality and concern for patient wellbeing regardless of socioeconomic background, race, sexual orientation etcWe obtained Medical clearance for an Xray and treatment due to her pregnancy at the timeDuring my conversation with the patient I tried to contact the specialist to coordinate the best plan of attack to solve the patient’s main concern but she refusedI have all proper documentation regarding the treatment rendered at our office and am fully confident of the quality of work performed and the x-ray show it Because of my confidence in our work and the materials that we use at this office, I have already given the patient $ courtesy discount on the crown via a checkThe only thing I can now offer the patient is what we offered her at her initial visit; redo the crown at no additional cost per our year warranty / [redacted] Style Definitions */

In regards to the claim by Ms***
regarding
poor service due to her HMO insurance that is incorrectHer HMO insurance
offers her poor coverage and her fee’s are higher than they would be for a PPO
Nevertheless, clinical treatment is rendered with the highest quality and concern
for patient wellbeing regardless of socioeconomic background, race, sexual
orientation etcWe obtained Medical clearance for an Xray and treatment due to
her pregnancy at the timeDuring my conversation with the patient I tried to
contact the specialist to coordinate the best plan of attack to solve the
patient’s main concern but she refusedI have all proper documentation
regarding the treatment rendered at our office and am fully confident of the
quality of work performed and the x-ray show it
Because of my confidence in our work and the
materials that we use at this office, I have already given the patient $
courtesy discount on the crown via a checkThe only thing I can now offer the
patient is what we offered her at her initial visit; redo the crown at no
additional cost per our year warranty

In regards to the claim by Ms[redacted] regarding
poor service due to her HMO insurance that is incorrectHer HMO insurance
offers her poor coverage and her fee's are higher
than they would be for a PPO
Nevertheless, clinical treatment is rendered with the highest quality and concern
for patient wellbeing regardless of socioeconomic background, race, sexual
orientation etcWe obtained Medical clearance for an Xray and treatment due to
her pregnancy at the timeDuring my conversation with the patient I tried to
contact the specialist to coordinate the best plan of attack to solve the
patient's main concern but she refusedI have all proper documentation
regarding the treatment rendered at our office and am fully confident of the
quality of work performed and the x-ray show it
Because of my confidence in our work and the
materials that we use at this office, I have already given the patient $
courtesy discount on the crown via a checkThe only thing I can now offer the
patient is what we offered her at her initial visit; redo the crown at no
additional cost per our year warranty