OSCAR'S AUTO PARTS

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because when I viewed the hood it was covered with dirt and it would be impossible to tell if it had any damage or dents or rust areas on it.it appeared to be ok until I washed it off before I was going to put it on.that is when I noticed the problems with the hood and I contacted Mike the next day he said to bring it back and I could get a credit at that time I said ok.there was no mention of a time frame to get it back to him.at no time did I do any damage to the hoodthe only thing I want is to get the money back and not deal with this anymore.also my son [redacted] was with me the day I purchased the hood and he can verify that it was as dirty as I said and it appeared to be in good condition until we washed it the next day.if there was any mention to me about a certain time to return it it I would have tried my best to get it there.at this point even if I had taken it back on time it sounds to me that I would have been accused of damaging the hood which is totaly not trueRegards, [redacted] ***

Dear the Revdex.com,
I am writing to you in regards to the complaint you received on 10-The customer came to my business to purchase a white hood for a *** ***The
customer seemed very concerned about the condition and ColorI told the customer he can view the hood that I had and he did view itThe Customer was satisfied there was no damage to the hoodThe customer than purchased the hood seeming satisfiedThe customer returned a week later and said the hood was damagedWhen I sold the hood it was not damagedI couldn't warranty the hood after the customer viewed it and was satisfiedWhen the customer tried to return the hood it was damagedSincerelyMichael M

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: ***I am rejecting this response because when I viewed the hood it was covered with dirt and it would be impossible to tell if it had any damage or dents or rust areas on it.it appeared to be ok until I washed it off before I was going to put it on.that is when I noticed the problems with the hood and I contacted Mike the next day he said to bring it back and I could get a credit at that time I said ok.there was no mention of a time frame to get it back to him.at no time did I do any damage to the hoodthe only thing I want is to get the money back and not deal with this anymore.also my son *** was with me the day I purchased the hood and he can verify that it was as dirty as I said and it appeared to be in good condition until we washed it the next day.if there was any mention to me about a certain time to return it it I would have tried my best to get it there.at this point even if I had taken it back on time it sounds to me that I would have been accused of damaging the hood which is totaly not true. Regards,*** ***