Orr Acura Reviews (%countItem)
Orr Acura Rating
Address: 8730 Business Park Dr, Shreveport, Louisiana, United States, 71105-5610
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THEY ARE TRYING TO MAKE ME TAKE A CAR THAT I HAVE NEVER TEST DRIVEN NOR SEEN. THEY WON'T RELEASE MY CAR FROM THE SERVICE DEPT.
MY CAR IS IN THE SERVICE DEPT THERE. I SIGNED SOME PAPERS TO BUY ANOTHER CAR AND TRADE IN MY CAR ON 12/28/2018/ SALES GUY RAN MY CREDIT AND HAD ME SIGN PAPERWORK. I NEVER SAW OR TEST DROVE THE CAR THEY ARE TRYING TO GET ME TO TAKE FROM THE LOTT. I CAME BACK UP TO THE DEALERSHIP DRIVING THE SERVICE LOANER THAT I AM STILL DRIVING AND THEY TOLD ME THEY ARE SELLING MY CAR TO A WHOLESALER AND THAT MY PAPERWORK HAS ALREADY BEEN SENT TO AMERICAN HONDA FINANCIAL. SO NOW THEY WANT ME TO COME GET A CAR THAT I CANNOT AFFORD/ HAVE NOT SEEN/ TEST DRIVEN OR ANYTHING. I WILL TAKE THIS MATTER TO CIVIL COURT/ Revdex.com AND WHERE EVER ELSE I CAN UNTIL THEY RELEASE MY CAR FROM THEIR SERVICE DEPT. I HAVE ALREADY TRIED CONTACTING THE GM JOEL TO NO AVAIL AND I WILL BE CONTACTING MY ATTORNEY NEXT. I'M STILL DRIVING THE SERVICE LOANER AND I REFUSE TO TAKE THAT CAR THAT OFF THE LOT THAT THEY ARE TRYING TO SELL ME. THEY HAD ME SIGN PAPERWORK ON THE 12/28/2018 AND WHEN I RETURNED TO THEM ON THE 12/29/2018 THEY TOLD ME TO COME BACK ON MONDAY BUT THE DEAL IS DONE. WHY WOULD I BUY SOMETHING I GAVE NEVER SEEN OR TEST DRIVEN. THEY NEED TO RELEASE MY VEHICLE FROM THE SERVICE DEPT BECAUSE I'M NOT DRIVING THE CAR THEY SAY I BOUGHT OFF THERE LOT. I AM STILL DRIVING A SERVICE LOANER. I HAVE PURCHASE 3 CARS FROM THEM AND I NEVER THOUGHT THEY WOULD TREAT ME IN THIS MANNER.
I WANT THEM TO GIVE ME MY CAR OUT OF THE SERVICE DEPT. VOID THE CONTRACT ON THE 2016 ACURA THAT I NEVER SEEN, TEST DRIVEN OR TOOK FROM THEIR LOT AND I WANT TO RETURN THE SERVICE LOANER.
Contact Name and Title: ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@orrinfiniti.com
The customer came in more than one time and requested to be traded out of her car. Our team worked to find a nice car for her. We did our best to provide great customer service.