Orchards of Concklin

The business has responded Please see below:On Monday October *** we planned on having apple picking opened all dayWhen we assessed the situation in the morning, we realized that the
apple supply would not last so we then planned on closing by 2pmAt noon when customers started coming out of the orchard with little to no apples, we told customers upon entering that there were not many apples and what we did have were high up in the trees but we had picking poles available
At this point as people came out of the orchard with empty bags we indeed refunded all monies to all customers that requested itI was the supervisor down in the field that day and did not deny anyone a refundWe have no problem refunding this customer her money

Refund was mailed to the customer on 10/**/and the customer has cashed the checkI hope this resolves the issueThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***But I have a question, how do they refund the moneyAre they going to mail me a check?
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have still not received the refund they agreed to. I would like the refund as soon as possible.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I went to apple picking on 10/**/14. There're not much apple left in the orchard. They know the fact but still charge $9.00 per person. All the people there complaint about the fact. But the people from the orchard there in charge just did not care. They just want to sell their tickets, $9.00 per person. It's a ripoff. Tell everybody you know DO NOT GO THERE!!!Desired Settlement: I'd like to have a refund since their sales and services didn't meet the minimum expectation. I went there with my kids and other friends' kids, total 9 people. I should have got $81.00 back.If they do not refund the tickets I purchased, I'd like Revdex.com know this business is very bad. Tell everybody you know DO NOT GO THERE!!!

Business

Response:

The business has responded. Please see below:

On Monday October [redacted] we planned on having apple picking opened all day. When we assessed the situation in the morning, we realized that the apple supply would not last so we then planned on closing by 2pm. At noon when customers started coming out of the orchard with little to no apples, we told customers upon entering that there were not many apples and what we did have were high up in the trees but we had picking poles available.

At this point as people came out of the orchard with empty bags we indeed refunded all monies to all customers that requested it. I was the supervisor down in the field that day and did not deny anyone a refund. We have no problem refunding this customer her money.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted]. But I have a question, how do they refund the money. Are they going to mail me a check?

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have still not received the refund they agreed to. I would like the refund as soon as possible.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Refund was mailed to the customer on 10/**/2014 and the customer has cashed the check. I hope this resolves the issue. Thank you