Hi. We have issued a full refund to the customer and communicated to her our regrets in the difficulty she had in reaching us. We had moved offices and were having phone issues that we were unaware of, so we had not recieved her messages and were unaware of the issue. She is now satisfied and happy....
What do we do now to resolve this complaint?Thanks and be well,Ora
Hi. We have issued a full refund to the customer and communicated to her our regrets in the difficulty she had in reaching us. We had moved offices and were having phone issues that we were unaware of, so we had not recieved her messages and were unaware of the issue. She is now satisfied and happy....
What do we do now to resolve this complaint?Thanks and be well,Ora