OpenSky, A Division of Capital Bank N.A

From: Revdex.com of Metro Washington DCDate: Mon, Aug 17, at 10:AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] < [redacted] @myRevdex.com.org>---------- Forwarded message ----------From: [redacted] < [redacted] @***.com>Date: Mon, Aug 17, at 10:AMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [email protected] receive a call from this merchant today stating that I should see a refund within daysAt this time I would like to close this complaint.Thank you

I am responding to the complaint from our Church Street Mortgage (CSM) mortgage loan customer [redacted] ***, Jr., on behalf of Capital Bank, N.A.In order to comply with the Graham, Leach, Bliley Act (GMLA), Capital Bank, NA has contacted the consumer directly in response to his complaint.Capital Bank, NA has responded directly to Mr [redacted] via telephone on August 3, A follow up letter, confirming the pending resolution of this matter, has also been sent to the borrowerWe included all of the supporting documents that the borrower signed at loan closingThese documents indicated clearly that his initial mortgage payment was due and payable to Capital Bank, N.A.We have requested that he contact the Revdex.com, directly, in response to our proposed resolutionPlease contact us as soon as you may hear from the consumer, or, within days of receipt of this letter to update us on your records.Should you have any additional questions, please contact me directly at ###-###-#### or via email at [redacted] .Sincerely,Lisa T***SVPChurch Street Mortgage

This company is misleadingYou deposit your money for a secured credit cardThey hold on to your money for days before issuing the cardAfter holding your money for about a weekThey claim to have sent your card outIt has been ten days and I still havent recieved my card

July 22, 2015To Whom It May Concern,I am responding to the complaint from our Open Sky® Secured Card customer [redacted] , on behalf of Capital Bank, N.A.In order to comply with the Graham, Leach, Bliley Act (GLBA), Capital Bank, N.Ahas contacted the consumer directly in response to her complaint.Capital Bank has responded directly to [redacted] 's concerns via email and letter formOur bank has requested that she contact the Revdex.com, directly, in response to our explanationPlease contact us as soon as you may hear from the consumer, or within days of receipt of this letter to update us on your records.Should you have any additional questions, please contact me directly at [redacted] or via email at [redacted] @capitalbankmd.com.Regards, Bonnie Y***Customer Care DirectorOpenSky®, a division of Capital Bank, NA Office [redacted]