Open House Management

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** **

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The complaint claims that $is to be refunded to the client because a credit check was not runHowever, the $is what we charge the client to apply for an apartment and they did apply when they placed the deposit on the apartmentThe client later backed out of the deal but an application fee is not refundable under any circumstance once the client applies

Review: I had requested to be paid back my partial deposit and received only a part of it. I have tried to contact them but they have either claimed that their [redacted] was not there or they have not answered my messages. The 75 dollars that they owe me would have gone to the credit check, but I never sent them my information in order for them to complete the credit check- they could not have used the money for the credit check.Desired Settlement: 75 dollars

Business

Response:

[redacted] The complaint claims that $75 is to be refunded to the client because a credit check was not run. However, the $75 is what we charge the client to apply for an apartment and they did apply when they placed the deposit on the apartment. The client later backed out of the deal but an application fee is not refundable under any circumstance once the client applies.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,