Open Eye Credit Solution Inc. Reviews (5)
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Open Eye Credit Solution Inc. Rating
Description: CREDIT REPAIR SERVICES, FINANCIAL SERVICES
Address: 1485 Flatbush Avenue, Brooklyn, New York, United States, 11210
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www.openeyecreditsolution.com
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Hello *** ***,
As per my conversation with on 4/**regarding *** ***We have tried to contact *** *** on numerous occasions at ** which is the number that he had on file when he started with his services back in March *** *** had provided inaccurate information regarding his accountThe last time *** *** contacted our office was in He started the credit repair process on 3/**/12, which he stated he started on 9/**/On 4/**/*** *** called into the office regarding his account and we informed him that he a quite a few items the was repaired on his file, however we were unsuccessful with getting in contact with him because his number on file was disconnectedWe also informed him that he would need a credit monitoring service to continue with his file*** *** requested to cancelwhich we told him that it would not be a problem for the items that we were not able to deleteMeaning we would deduct the items we deleted from his initial work feeIn addition, we also asked for his current contact number due to the number we had on file was not in service*** *** failed to give us his best contactSince the notification from Revdex.com we had tried to contact *** *** at the number listed on the complaint and once again he failed to answer or return our messagesAs we stand behind our refund policy, if we were not successful with deleting any inaccurate or questionable items off any of our client's credit report we have no problem issuing them a refundOur concern with *** *** is that if we are not able to get in contact with him and he fails to return our calls how can we at Open Eye Credit Solution resolve a solution and/or issue an refund.
If you have any questions, please don't hesitate to contact me at ***
Respectfully yours,
***
Revdex.com:
At this time, I have not been contacted by Open Eye Credit Solution Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]
Hello [redacted],
0pt;">As per my conversation with on 4/** regarding [redacted]. We have tried to contact [redacted] on numerous occasions at ###-###-#### which is the number that he had on file when he started with his services back in March 2102. [redacted] had provided inaccurate information regarding his account. The last time [redacted] contacted our office was in 2013. He started the credit repair process on 3/**/12, which he stated he started on 9/**/13. On 4/*/13 [redacted] called into the office regarding his account and we informed him that he a quite a few items the was repaired on his file, however we were unsuccessful with getting in contact with him because his number on file was disconnected. We also informed him that he would need a credit monitoring service to continue with his file. [redacted] requested to cancel. which we told him that it would not be a problem for the items that we were not able to delete. Meaning we would deduct the items we deleted from his initial work fee. In addition, we also asked for his current contact number due to the number we had on file was not in service. [redacted] failed to give us his best contact. Since the notification from Revdex.com we had tried to contact [redacted] at the number listed on the complaint and once again he failed to answer or return our messages. As we stand behind our refund policy, if we were not successful with deleting any inaccurate or questionable items off any of our client's credit report we have no problem issuing them a refund. Our concern with [redacted] is that if we are not able to get in contact with him and he fails to return our calls how can we at Open Eye Credit Solution resolve a solution and/or issue an refund.
If you have any questions, please don't hesitate to contact me at ###-###-####.
Respectfully yours,
[redacted]
Review: Paid upfront for service which includes pulling and helping cleaning up your credit. The company did absolutely nothing to clean my credit and refuse to refund 400 that was charge. After speaking with the manager [redacted] who assure me I will have a refund, nothing was sent except a bill for 50 buck for credit monitoring fee. After a year of hackling for a refund, the owner of the company only agree to speak with me after I requested to have lawyer involved. This company needs to be stop immediately. They are robbing peopleDesired Settlement: Complete refund of all money that was charge.
Business
Response:
Hello [redacted],
As per my conversation with on 4/** regarding [redacted]. We have tried to contact [redacted] on numerous occasions at ###-###-#### which is the number that he had on file when he started with his services back in March 2102. [redacted] had provided inaccurate information regarding his account. The last time [redacted] contacted our office was in 2013. He started the credit repair process on 3/**/12, which he stated he started on 9/**/13. On 4/*/13 [redacted] called into the office regarding his account and we informed him that he a quite a few items the was repaired on his file, however we were unsuccessful with getting in contact with him because his number on file was disconnected. We also informed him that he would need a credit monitoring service to continue with his file. [redacted] requested to cancel. which we told him that it would not be a problem for the items that we were not able to delete. Meaning we would deduct the items we deleted from his initial work fee. In addition, we also asked for his current contact number due to the number we had on file was not in service. [redacted] failed to give us his best contact. Since the notification from Revdex.com we had tried to contact [redacted] at the number listed on the complaint and once again he failed to answer or return our messages. As we stand behind our refund policy, if we were not successful with deleting any inaccurate or questionable items off any of our client's credit report we have no problem issuing them a refund. Our concern with [redacted] is that if we are not able to get in contact with him and he fails to return our calls how can we at Open Eye Credit Solution resolve a solution and/or issue an refund.
If you have any questions, please don't hesitate to contact me at ###-###-####.
Respectfully yours,
Business
Response:
Hello [redacted],
As per my conversation with on 4/**regarding [redacted]. We have tried to contact [redacted] on numerous occasions at ** which is the number that he had on file when he started with his services back in March 2102. [redacted] had provided inaccurate information regarding his account. The last time [redacted] contacted our office was in 2013. He started the credit repair process on 3/**/12, which he stated he started on 9/**/13. On 4/**/13 [redacted] called into the office regarding his account and we informed him that he a quite a few items the was repaired on his file, however we were unsuccessful with getting in contact with him because his number on file was disconnected. We also informed him that he would need a credit monitoring service to continue with his file. [redacted] requested to cancel. which we told him that it would not be a problem for the items that we were not able to delete. Meaning we would deduct the items we deleted from his initial work fee. In addition, we also asked for his current contact number due to the number we had on file was not in service. [redacted] failed to give us his best contact. Since the notification from Revdex.com we had tried to contact [redacted] at the number listed on the complaint and once again he failed to answer or return our messages. As we stand behind our refund policy, if we were not successful with deleting any inaccurate or questionable items off any of our client's credit report we have no problem issuing them a refund. Our concern with [redacted] is that if we are not able to get in contact with him and he fails to return our calls how can we at Open Eye Credit Solution resolve a solution and/or issue an refund.
If you have any questions, please don't hesitate to contact me at [redacted]
Respectfully yours,
Review: All of a sudden they don' return phone calls, when they answered they said give me a week and I will call back, now the number is out of service and I have no way or information to contactthem about my business that they were handling.Desired Settlement: An update about my file, what is going on.
Consumer
Response:
At this time, I have not been contacted by Open Eye Credit Solution Inc. regarding complaint ID [redacted].
Sincerely,