Open Assets

Good Morning, We apologize for the inconvenience this consumer has encounteredThe individual that was designated to handling consumer calls resigned from his position last weekUp until this complaint it was the impression that he was returning calls within a timely matter and assisting consumers to the best of his abilityWe have since then placed a new hire in that positionCalls are now being actively monitored againI will contact the consumer an assist her with getting this account reconciledThank You,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Good Morning, We apologize for the inconvenience this consumer has encountered. The individual that was designated to handling consumer calls resigned from his position last week. Up until this complaint it was the impression that he was returning calls within a timely matter and assisting...

consumers to the best of his ability. We have since then placed a new hire in that position. Calls are now being actively monitored again. I will contact the consumer an assist her with getting this account reconciled. Thank You,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

To Whom it May Concern, 
It has been confirmed by Open Holdings that Ms. [redacted] completed her payment arrangement with our agency on 5/9/2013 to pay off her Check n Go account [redacted]. I took the liberty to contact Ms. [redacted] to confirm her contact information. A Paid in...

Full letter has been sent to Ms. [redacted] to both her home address (listed on complaint) and email. A request has been sent to Check N Go that the status of [redacted]'s account be updated as Paid In Full. 
I have provided Ms. [redacted] with my direct contact information should she continue to have any issues with said account. 
I hope that my response is sufficient enough to satisfy this complaint. If there is additional steps that need to take place on Open Holding behalf please contact me directly. 
Thank You, 
[redacted]

Good Morning, We apologize for the inconvenience this consumer has encountered. The individual that was designated to handling consumer calls resigned from his position last week. Up until this complaint it was the impression that he was returning calls within a timely matter and...

assisting consumers to the best of his ability. We have since then placed a new hire in that position. Calls are now being actively monitored again. I will contact the consumer an assist her with getting this account reconciled. Thank You,

Good Morning, We apologize for the inconvenience this consumer has encountered. The individual that was designated to handling consumer calls resigned from his position last week. Up until this complaint it was the impression that he was returning calls within a timely matter and...

assisting consumers to the best of his ability. We have since then placed a new hire in that position. Calls are now being actively monitored again. I will contact the consumer an assist her with getting this account reconciled. Thank You,

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

To Whom it May Concern, 

It has been confirmed by Open Holdings that Ms. [redacted] completed her payment arrangement with our agency on 5/9/2013 to pay off her Check n Go account [redacted]. I took the liberty to contact Ms. [redacted] to confirm her contact information. A Paid in...

Full letter has been sent to Ms. [redacted] to both her home address (listed on complaint) and email. A request has been sent to Check N Go that the status of [redacted]'s account be updated as Paid In Full. 

I have provided Ms. [redacted] with my direct contact information should she continue to have any issues with said account. 

I hope that my response is sufficient enough to satisfy this complaint. If there is additional steps that need to take place on Open Holding behalf please contact me directly. 

Thank You,