The company gouges low income customers with late feesFor a customer with a bill for $14.00, the fee for being days late is $That is more than the billTheir explanation was that we charge all customers the same feeThat is not fairA person with a studio apartment with very little consumption should not have the same fees as a 5,sq/ft house with a $billThey can do better
The company gouges low income customers with late feesFor a customer with a bill for $14.00, the fee for being days late is $That is more than the billTheir explanation was that we charge all customers the same feeThat is not fairA person with a studio apartment with very little consumption should not have the same fees as a 5,sq/ft house with a $billThey can do better