OneDigital Health and Benefits Reviews (1)
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OneDigital Health and Benefits Rating
Address: 160 Gould St., Needham, Massachusetts, United States, 02492
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They have failed to properly transmit my upgraded status to Kaiser Permanente during the open enrollment of As a result, I am charged wrongfully
During the open enrollment of and by May of this year, I upgraded my Silver coverage with Kaiser Permanente to Gold coverageEverything was said to be done through Zenefits which is a company that does the work online through One DigitalI had a doctor appointment in mid June, had a lab work done, and paid out of pocket while on a trip that should have all been paid by Kaiser as per stated contract for Gold covered membersDue to One Digital failure to properly transmit the data that would show this upgrade from Silver to Gold in my case, Kaiser ended up charging me for all the services and as a result I am asked to pay a total of $for the doctor appointment and lab feeThey also reduced my reimbursement for my out-of-pocket expense while on a trip by $45, stating that it was on me to pay portion of itThis was mainly becau