I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Aaron S*** and his partner came out to my home to meet with me on Friday, August 4th at 9:AMThey stated they would be out when it is cooler to fix/top dress the concrete to address spalling and discolorationCooler weather is needed in order for this fix to adhere properlyWe agreed on a mid- September time frame for optimal weather conditions for applicationI will contact Aaron after Labor Day in early September to arrange a date for completion which should take approximately hoursThey stated they will also clean up the base of the drain pipes to remove excess concrete for a better aesthetic*** ***
Telephone response obtained from the company as follows: The company stated that there are no structural issues just cosmetic. The company has stated that they would like the opportunity to address the issues. The company stated that they will be contacting the consumer this week to...
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Aaron S*** and his partner came out to my home to meet with me on Friday, August 4th at 9:AMThey stated they would be out when it is cooler to fix/top dress the concrete to address spalling and discolorationCooler weather is needed in order for this fix to adhere properlyWe agreed on a mid- September time frame for optimal weather conditions for applicationI will contact Aaron after Labor Day in early September to arrange a date for completion which should take approximately hoursThey stated they will also clean up the base of the drain pipes to remove excess concrete for a better aesthetic*** ***
Telephone response obtained from the company as follows: The company stated that there are no structural issues just cosmetic. The company has stated that they would like the opportunity to address the issues. The company stated that they will be contacting the consumer this week to...
try to resolve the matter.