On Top Roofing

[redacted] did receive a contract from On Top Roofing when he signed up with us last summer In his previous complaint he specifically references line item #on the contract A copy of his contract will be sent out again today

A copy was mailed to [redacted] on 2/24/ Another copy will be mailed today 3/24/

She was refunded her payment through Paypal.[redacted]

We mailed a check out to Ms. [redacted] on August 21. We were notified by her bank that it was received and cashed. After it was reported that the check was not received, we had to wait for our bank to complete their investigation of the lost check. Then, we were recently notified that the check was...

not cashed, therefore, we issued an electronic refund via [redacted] (proof attached) to avoid the same situation.