I was referred to Glenn's towing by friend of a friend, big mistake. I hired Glenn to simply pull my 43HP tractor out of the mud. No towing or relocating involved at all, simply winch out of the mud. Maybe 20min actual work. I asked for a price over the phone and he told me he would need to see job. Based on knowing the approximate going rate (I had used two towing services in the last 8mo) and he seemed like an honorable guy, I mistakenly did not get his price before the job. He took full advantage and charged me a whopping $416. He had to drive approximately 5min from his location to do the job. I got 3 estimates of that job after the fact. They all asked the size and location of the tractor and asked how close they could get to it considering the mud. The three estimates were $90-125, $100-125, $100-150. He charges me approximately 400% above market rate. After subsequent estimates, I tried to reason with him on the price gouging and he used some weak and in my opinion, untrue reasons to justify this ridiculous charge. In my opinion, he did it because he could! Be aware, my suggestion is to use a more honorable service.
I was referred to Glenn's towing by friend of a friend, big mistake. I hired Glenn to simply pull my 43HP tractor out of the mud. No towing or relocating involved at all, simply winch out of the mud. Maybe 20min actual work. I asked for a price over the phone and he told me he would need to see job. Based on knowing the approximate going rate (I had used two towing services in the last 8mo) and he seemed like an honorable guy, I mistakenly did not get his price before the job. He took full advantage and charged me a whopping $416. He had to drive approximately 5min from his location to do the job. I got 3 estimates of that job after the fact. They all asked the size and location of the tractor and asked how close they could get to it considering the mud. The three estimates were $90-125, $100-125, $100-150. He charges me approximately 400% above market rate. After subsequent estimates, I tried to reason with him on the price gouging and he used some weak and in my opinion, untrue reasons to justify this ridiculous charge. In my opinion, he did it because he could! Be aware, my suggestion is to use a more honorable service.