Omega Funeral & Cremation Service

To whom it may concern: This response is to the complaint brought to you by *** ***, ** *** *** ***, CT ***. ID *** in the amount of $93.94In we provided fertilizing and lawn cutting services to Ms. *** (a signed copy of the contract has been
attached). On March 1, 2015 we mailed out, via first class mail, our letter regarding the start of the new fertilizing season which gave a deadline date of March 11, to call the office to cancelor modify their existing contract (a copy of which is attached). On April 8, 1:pm we left a message on Ms***'s answering machine that we would no longer be providing lawn cutting services to her but would still provide fertilization services as contracted.On April 24, we arrived at Ms***'s home and applied her first treatment of fertilizer. On May 7, at 1:pm Ms*** called our office and said that she didn't want our services this year I informed her that the signed contract that she signed on 04/29/(copy of which is attached) renewed continually year after year unless customer contacts our office and cancelsI also told her about the mailing that was sent out in the beginning of March which gave specific dates to call the office to cancel or modify the contractsMs*** told me that she never received my letter and asked me for a copy of the letter and her signed contract to send to her attorney which I mailed to her on the same day(a copy of that conversation is also attached).We feel that DrGreen Lawns did not breech our contract or act inappropriately in this situation given the fact that we gave her ample notification that we would still be providing fertilizing services to her

Complaint: ***
I am rejecting this response because:Once a contract has been signed, then it cannot be changed unless all parties to the contract agree to the modificationsI did not speak to anyone about modifications to the contractI would not have approved or agreed to any changes.
Sincerely,
*** ***