From: [redacted] Sent: Friday, October 21, 2:PMTo: [redacted] >Subject: RE: You have a New Message from Revdex.com Serving Connecticut Regarding Complaint # [redacted] I just wanted to update you on this situationOne of our customer service representatives contacted Mr [redacted] ***r to express his deepest apologies on behalf of Omega for the lack of response to his repeated attempt to contact Omega for informationWe confirmed that the appropriate credit was issued and that we are always working very diligently to provide the best possible experience to him and all of our customersHe accepted our apology and is satisfied with the resolution of this issue.Sincerely, [redacted] ***
From: [redacted] Sent: Friday, October 21, 2:PMTo: [redacted] >Subject: RE: You have a New Message from Revdex.com Serving Connecticut Regarding Complaint # [redacted] I just wanted to update you on this situationOne of our customer service representatives contacted Mr [redacted] ***r to express his deepest apologies on behalf of Omega for the lack of response to his repeated attempt to contact Omega for informationWe confirmed that the appropriate credit was issued and that we are always working very diligently to provide the best possible experience to him and all of our customersHe accepted our apology and is satisfied with the resolution of this issue.Sincerely, [redacted] ***