Olmos Nutrition, LLC

Dear [redacted] , Thank you very much for contacting us We’ve received your letter and wanted to sincerely apologize about the inconvenience and frustration this experience has caused After reading the letter we can understand how this experience could have made you feel Our intention was to never disappoint or upset, as we rather provide a positive customer experience for you We appreciate and value all of our customers and hold their satisfaction in the highest regard.We understand that there was confusion on this being a day trial and not a free sampleIn an effort to rectify this situation we processed a full refund of $Our refunds generally take 2-business days to resurface back into your account In the event it exceeds 2-business days, please be patient Depending on your financial institution it might take a few days longer, but rest assured the refund have been proceed Included in this letter are screenshots of the refund for your records.Again, we truly apologize for any inconvenience this has caused We hope with this letter we can provide a better customer experience If you have any questions, comments, or concerns please do not hesitate to reach out to us We value your feedback and we value you most importantly.Best regards,Customer SupportOlmos Nutrition, LLC [redacted] ***

Dear [redacted], Thank you very much for contacting us.  We’ve received your letter and wanted to sincerely apologize about the inconvenience and frustration this experience has caused.  After reading the letter we can understand how this experience could have made you feel....

 Our intention was to never disappoint or upset, as we rather provide a positive customer experience for you.  We appreciate and value all of our customers and hold their satisfaction in the highest regard.We understand that there was confusion on this being a 14 day trial and not a free sample. In an effort to rectify this situation we processed a full refund of $89.95. Our refunds generally take 2-3 business days to resurface back into your account.  In the event it exceeds 2-3 business days, please be patient.  Depending on your financial institution it might take a few days longer, but rest assured the refund have been proceed.  Included in this letter are screenshots of the refund for your records.Again, we truly apologize for any inconvenience this has caused.  We hope with this letter we can provide a better customer experience.  If you have any questions, comments, or concerns please do not hesitate to reach out to us.  We value your feedback and we value you most importantly.Best regards,Customer SupportOlmos Nutrition, LLC. [redacted]
[redacted]