Oldies.com

Review: I HAVE MADE FOUR REQUESTS OVER A 4-6 MONTH PERIOD OF TIME TO PERMINENTLY HAVE MY NAME AND ADDRESS REMOVED FROM THEIR MAILING LISTS. DESPITE NUMEROUS CALLS TO DATE, THEY HAVE REFUSED TO DO SODesired Settlement: IMMEDIATLY STOP SENDING ANY MATERIALS

Business

Response:

[redacted] has been put on the No-Cat list and his address has been removed from our system effective 5/15/14.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: The business now admits that they ignored all of my requests prior to reporting this to the Revdex.com on 05/15. This exhibits the character of this business. People should NOT do business with this company.

Regards,

Review: I placed an order on may 17th and still have not rec'd the package.Desired Settlement: I would like the order canceled and the money returned.

Consumer

Response:

[redacted]

Review: I have placed many orders with this company. Each order I place is incorrectly billed and shipped. The packaging for shipping is poor quality. The phone support at their office is handled by undertrained and non-professional employees. I receive a negative tone on each call I make to this company. The reps in charge of returns are rude and unprofessional as well.

This company does not provide quality service to their values customers.

I want to make it known that I do not appreciate being ignored and talked down to when I make a simple phone call to this company. Especially when the mistakes are theirs in the first place.Desired Settlement: I paid for and did not receive albums on my most recent purchase. Invoice shows that items were in fact sent, but I did not receive them. I made 3 calls to ask when items would be shipped, and phone rep had negative attitude, and was unwilling to provide support and a resolution to the problem. I would like a full refund for the items I did not receive.

Business

Response:

A refund to [redacted] card ending in [redacted] in the amount of 16.17 (15.25 +.92 tax) was processed on 9/20/13.

This problem has been resolved.

Thank you

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: Refund amount is not even close to what they owe me. Unacceptable.

Regards,

Business

Response:

He only pd 15.25 for the item and .92 in tax which totals 16.17 that was refunded on 9/20/13.

Not only did we refund him 16.17 but he filed a claim with his credit card company and they refunded him 24.26.

We will no issue another refund, in fact he now owes us 24.26 for the duplicate refund.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

Regards,

The response from this seller is unacceptable. As you can see from their defensive tone, that they are unwilling to work with the buyer. I place many orders from them, and every single order had mistakes an billing errors.

On the last order I was charged for shipping on 11 record albums, and only 6 were shipped. I was told I would receive a credit for the overcharged shipping, but obviously they are not going to crdit my account.

Not one employee I have spoken with at this company has been helpful. In fact, the man in charge of the "returns" department will extremely gruff, rude and unwilling to help. I assume he is overworked due to the problematic order pulling and shipping errors on every single order.

This seller deserves a negative rating from Revdex.com.