August 7, 2017Dear [redacted]:I received and reviewed the complaint from [redacted] that was submitted on July 24, 2017.Although I feel that we are not at fault for the current repair issue that the customer is having, we are willing to discount our estimate, and/or trade value, in the...
interest of Customer satisfaction. We will be contacting [redacted].If you have any further questions, please do not hesitate to contact me.Regards,Tony S. General Manager
August 7, 2017Dear [redacted]:I received and reviewed the complaint from [redacted] that was submitted on July 24, 2017.Although I feel that we are not at fault for the current repair issue that the customer is having, we are willing to discount our estimate, and/or trade value, in the...
interest of Customer satisfaction. We will be contacting [redacted].If you have any further questions, please do not hesitate to contact me.Regards,Tony S. General Manager