Oklatel Communications INC

Oklatel
Communications,Inc(Oklatel) has received
the above referenced complaint regarding a
billing disputeThe customer complaint states
that the customer was disconnected after only being a day late on his payment and then
by extension was charged a $reconnect feeHowever, Oklatel's
records indicate that the customer
had not made a payment since March 24, and was not disconnected for nonpay
until August 2, At this point the customer had not made a payment in over days and therefore, was subject to the $tariffed reconnect fee

Oklatel
Communications,Inc. (Oklatel) has received
the above referenced complaint regarding a
billing dispute. The customer complaint states
that the customer was disconnected after only being a day late on his payment and then
by extension was charged a $35 reconnect fee. However, Oklatel's...

records indicate that the customer
had not made a payment since March 24, 2017 and was not disconnected for nonpay
until August 2, 2017. At this point the customer had not made a payment in over 120 days and therefore, was subject to the $35 tariffed reconnect fee.