Ohio Auto Loan Services Reviews (1)
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Ohio Auto Loan Services Rating
Address: 1641 W Sylvania Ave, Toledo, Ohio, United States, 43612-1558
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
I am not going back and fourth with such rude people who are not understanding. You keep repeating your self over the tires that I had fixed by someone else the day of the oil change. The miles on the vehicle was put on from spring Tx to sugar land to and from on 7/14(as I repeat) after the oil change! 7/15 the car was parked all day at my home ----7/16 I drove 30 miles towards sugar land once again for church & was (flagged down due to smoke) say the bad leaking, got it towed, I was pregnant and afraid to drive it on the hwy all the way back) The day I call you to complain about the towing and the leak(Monday7/17) I explained I was afraid to drive it & had it towed to my home) I was told by you to tow it again but to you(another fee I'd have to pay) or drive it. So I called corporate..same day.. I tried to give them all day to respond and they didn't.(reason for it not being dropped of Monday7/17) I had no choice but to slowly drive my vehicle up there because the following day due to no response from corporate7/17 & 7/18...knowing I had a doctors appointment(also in sugar land) for 7/19 I needed something done (I shouldn't have to declose all this information). Bottom line you are rude and not working with me to at least return my oil change or towing fee not even a apology. You explain that if I'd get my tires done you take me to & from where I needed to go yet when I call to let you know my vehicle was parked and leaking 7/17 you couldn't do anything for me? It was all about those dang tires!!!! I was on the high way with a smoking & leaking vehicle that before the oil change didnt have that issue. Stop talking about the tires it was fixed 7/14 someplace else that's how I drove it to sugar land back & forth. Address the fact that the second attempt to drive my vehicle is when I was flagged down on the highway about my car(on a Sunday7/16) I have no family near by(the reason I travel to sugar land & have miles on my car) STOP BEING RUDE! you know what you caused me to go through with this vehicle (pregnant) and not once have you took ownership of your mistake or at least act like you cared!
[Provide details of why you are not satisfied with this resolution.]
Regards,