OHDELA Reviews (3)
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OHDELA Rating
Address: 121 S Main St, Akron, Ohio, United States, 44308
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Initial Business Response /* (1000, 9, 2015/08/27) */
Revdex.com Received the following Business Response via email on August 27, 2015:
I called back *** who was the individual who lodged a complaint about OHDELA and not being able to reach the School on multiple attemptsMr*** and I
spoke brieflyI apologized to Mr*** for his negative experienceI offered to answer any questions that he hadHe stated explicitly that he had no remaining questions and that he had figured things out on his ownIt took him a while and it wasn't easy, but it figured it all out himself and that he had no more questionsAgain, I apologized for his poor experienceI asked for his student's name so that I could reach out to the student's teacher to make sure that she checked in with the family to ensure they have a positive experience moving forwardDad stated that he didn't want to give me his student's name for fear of negative repercussions against his childI told him, that was fineI asked if he wanted to give me the teacher's name, he again refused
I again asked if there was anything that I could do to help him, and he said no
I then reported this info back to the Revdex.com
Thanks!
Initial Consumer Rebuttal /* (3000, 11, 2015/08/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Everything said in the response from Ohdela is correct, however it still doesn't fix any of the problemsHaving a helpline not in operation the days prior to school starting is terribly misleadingAlso, the website has dead links implying that there could be "live help"Students that click for live help are sent to a dead linkThis could be very misleading for a studentAs an online school, online support should actually be available, instead, Ohdela just has a link acting like they offer support