OHA Heating & Air Reviews (%countItem)
OHA Heating & Air Rating
Address: 472 Central Rd., Fredericksburg, Virginia, United States, 22407
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Jonathan Z arrived this morning on time as planned. He performed all inspections and found blower to be failing and informed me. I requested he repair the air blower and he did. -- he also installed an Air Scubber air purifier. I had bought a room air purifier, but the air scrubber air purifier will be better for my Villa.
Thank you, Jonathan! See you at my next servicing in October 2020!
Thank you for the great review!!!!
Always receive excellent service from OHA. Steve takes the time to explain everything he does and answer any questions we may have. Punctual, polite and does a great job.
Great service, super job. The OHA team responded to our service request quickly and professionally. Surveyed and evaluated the problem, order the correct part and then made the replacement and repair in a timely and well executed manor. Trevor K and his partner did great work and actually left the job site cleaner than when they arrived! The OHA design team prefabricated much of the new duct work and all I can say for the difference it made when installed is WOW! I recommend OHA to homeowner in our area for their HVAC needs.
Thank you for the fantastic review and allowing us to serve you. We are so glad you are happy with our work!
OHA is always our first call for HVAC service. We have been customers for years and would recommend them to anyone.
Thank you for taking time to leave a review for us and for being a long time customer!!!
Our technician was efficient, knowledgeable, and friendly. We appreciated his service
We very impressed with our service call today. Brendon responded to our call and provided a professional assessment of the issue. He was responsive to our questions and included photos to indicate the current state of the issue and what the corrective action would be. We were extremely happy with the service provided and would be happy to recommend this company to anyone.
Thank you for the great review of our company and allowing us to serve you.
Steve was again very professional and did a great job thanks
Thank you very much
We have been OHA customers for almost 20 years at two different houses in the Fredericksburg/Stafford area. We have always been pleased by the quality of their service and fair price. We will continue to rely on OHA to keep our heating/cooling systems running properly. Well done!
Wow!!! Thank you for being such longtime customers and for taking time to leave a review. We appreciate you and will work to earn your business each visit.
The technicians are prompt, pleasant and patient even when dealing with the cumbersome nature of landlord approval.
Thank you for the kind review and we appreciate the referrals from our Realtor friends!!!!
Steve H is a true professional. From start to finish, he did everything we discussed and more. These guys are my AC people from now on.
Thank you very much for the great review.
Great and very professional . Good pricing and they make sure to explain to you what the problem is. Trustworthy
Thank you for taking the time to leave us a very nice review.
These guys were great! Very responsive, quick and affordable. Great work and great customer service!
Thank you for taking time to leave a review.
On time and professional. Pleased with the service. Will use them again.
Thank you for the review.
Arrived to our home in early afternoon, to find we had no heat and our Wi-fi thermostat wasn't "responding". After thirty minutes of unsuccessful "do it myself" work I called OHA and spoke with a pleasant woman, (Robbie?), who patiently listened to my woes. Despite the fact that all technicians were out in the field since morning, she tracked down Jonathan, who immediately texted me with an approximate arrival time. On time, personable, articulate and very intuitive, he immediately ran his diagnostics, called back to the office to talk with a colleague, and we were back in business with heat. Explained everything he had done. Jonathan was a new face, as I've met several other OHA folks in the past. I couldn't be more pleased with the expertise and total customer service! Again, thanks!
Thank you very much!
Awesome technician/knowledgeable efficient, taught us about things we didn’t know about our gas fireplace. We will have him back for services (emergency and regular service on the fireplace).
Thank you very much
Our gas fireplace had not worked properly for the eight years we have lived in our home. We had it serviced twice in that time and it still didn’t work properly. John at OHA has it working like new! Thank you John!
Thank you for giving us the opportunity to serve you!
We purchased a townhouse in Occoquan, VA that had a ventless gas fireplace which had been installed when the house was built in 2001. We wanted to update the fireplace to be sure it could be safely used. We found OHA heating and Air and they sent Mathew V out to bid the job. We requested an intermittent pilot, which is an upgrade from a standing pilot and also a remote that could adjust the temperature of the fireplace (a thermostatic remote) also an upgrade from a standard on/off remote or remote that can adjust the height of the flames. The bid we were given clearly stated that what was bid was an intermittent pilot and a thermostatic remote. After the logs and burner were installed in March, we discovered that the pilot was not intermittent and that the remote was not thermostatic, but this was never stated until after the work was completed and therefore the bid was never updated. We were told that the intermittent pilot was not available on the 16" burner and that does appear to be the case. We were also told that the thermostatic remote was not available for the 16" burner. I do not know if this is true or not, but am guessing it might be. Regardless, we did not receive the items bid and feel there should have been notification up front and also an adjustment to the bid prior to installation. We also complained that the remote we were given was only an on/off remote and we wanted one that at least adjusted the height of the flame since we were told the thermostatic one was not an option. Mathew V did return to change out the remote, but left without fixing it telling us that he had the wrong receiver and would need to order the correct one and come back again. He never came back, so our remote is still not working correctly. We have tried working with OHA for a solution and while they have offered a small refund they refuse to addressed the remote issue. I feel like they are just hoping they can make this "too hard" so we will go away.
I am very sorry to hear that you had these issues with our company and that we did not resolve them in a timely manner. This is not how we normally do business. I will be contacting you directly to issue the refund and also to figure out how to get the correct remote for the fireplace for you. I will also be getting to the bottom of why we did not take care of these items for you immediately when the issues came up. Please do not hesitate to call me directly with any issues on my cell phone. Thank you, John B
I’ve had to do a ton of work on my house lately with lots of different contractors. After working with Brandon K at OHA for a new HVAC, I wish I could hire them to do everything I ever need done on my house (branch out, please! ??). They’re that good. They have it all: quality product, outstanding work, innovative solutions for problems, fair prices, and the most outstanding customer service ever. When they say customers are their primary focus, they mean it. My existing unit was a mess, and they had to do extensive work in the crawl space remove everything and install my shiny new unit. It’s no wonder they have stellar reviews. They’re a small business that rocks. Use them!
Wow!!!! thank you for the awesome review and for giving us the opportunity to be your company for life.
Incredibly impressed with OHA! Have gotten our AC serviced/repaired by them and also purchased and had installed air scrubbers for our home. This has helped our overall breathing quality, better sleep, and helped our children's breathing/asthma issues. Wonderful investment for the health of our family! The staff is prompt, knowledgeable, professional and courteous. Highly recommend OHA and will continue to use them for all of our heating and AC needs in the future!
Thank you very much for the great review and for being a loyal customer!