Hi,We reviewed this situation with our tow driver and the repair shop the vehicle was towed to. Our driver stated that the vehicle was parked slightly downhill with the emergency brake on, so after putting the vehicle in neutral and turning the wheel because vehicle was parked against a fence, we... winched it up onto the flatbed tow truck. There is no way we could have ruined his transmission or caused mechanical damage equipment on his truck. This tow driver, Jared, is a great employee, and doesn't have a history of damaging vehicles. He is wreck master trained, and AAA approved. We have had trouble with this same gentleman a couple years ago and he reported damage but after AAA investigation we were proved to not cause any damage that time either. We understand mistakes happen, but we didn't cause any damage on this vehicle. Call me with any further questions, thank you.Courtney C [redacted] Ogden Auto Towing###-###-####
Hi,We reviewed this situation with our tow driver and the repair shop the vehicle was towed to. Our driver stated that the vehicle was parked slightly downhill with the emergency brake on, so after putting the vehicle in neutral and turning the wheel because vehicle was parked against a fence, we... winched it up onto the flatbed tow truck. There is no way we could have ruined his transmission or caused mechanical damage equipment on his truck. This tow driver, Jared, is a great employee, and doesn't have a history of damaging vehicles. He is wreck master trained, and AAA approved. We have had trouble with this same gentleman a couple years ago and he reported damage but after AAA investigation we were proved to not cause any damage that time either. We understand mistakes happen, but we didn't cause any damage on this vehicle. Call me with any further questions, thank you.Courtney C [redacted] Ogden Auto Towing###-###-####