OCS Contracting

The business has responded Please see below:We are in contact with *** ***'s attorney to address this issue** ***'s attorney reached out to us and admitted *** *** is difficult to deal with and preferred we deal with him directly*** *** has verbally abused my staff and verbally
threatened my companyThe reason we told *** *** we could not help him because he opened his pool himself was because upon opening he never cleaned his filter and the reason his slide wouldn't work was due to his cartridges in filter being dirty, causing no flowThere is nothing wrong with his skimmer, we went out to the house and everything is in perfect working order...the issue he is complaining about is the mortar joint between the skimmer and the paverIt was always there since the pavers were installed by another contractorThe phone application he is having problems with is a manufacturer defectThe warranty department told *** *** how to resolve the issue but we does not want to deal with the manufacturerWe are trying to make arrangements with *** ***'s attorney to replace his module and will keep the Revdex.com informed