O'Connor's Lawn & Garden Center

Hi [redacted],
I am sorry I somehow missed youI was expecting to catch
up with you when you got back from your tripI will reach out to you today and
find out who you were dealing withI did not hear that you were back
I think your request is reasonableI will
refund your
labor costI am also sorry the bolt took longer than expectedThe order had
to be placed with [redacted] and we did ship them out overnight the same day we received
themI would have taken them off a bike in stock but I did not have one at the
timeWe appreciate you as a customer and apologize for the trouble
[redacted]
Fun Bike Center
[redacted]

This customer has visited our dealership however has never applied for financing through us directly nor has his credit been pulled (hard or soft) through Fun Bike Center.  We have no approval to properly give him an interest rate at this point.  He has been  shown multiple buy rate...

sheets form the different banks as he originally believed to 0% for 60 months was his approval. A loan which is not available for the product he is interested in purchasing with any of our lenders.  We do allow customers to provide their own financing however, which is always a welcomed option. We had two of the desired products available Saturday, March 3, 2018 (the initial visit) however have taken deposits for both units as they are in the process of being shipped to our store front.  If in fact one become available we have the option to reach out to the customer.Thank you[redacted] General Manager