Ocean Automotive Group Inc

Review: I brought my car in for an 80K service (oil change, brake/rotor inspection, 27-point inspection) and smog check). I purchased the "Family Savings Package" for $125 because it included coupons for free oil changes, free smog checks, etc. and would pay for my services after using just a few of the coupons. I received a call from mechanic Ray who informed me that I only had 08% left on my front brakes and that I had an oil leak from the oil line to rear head and lower oil pan gasket. With the cost of repairs totaling almost $1,000, I decided to get a second opinion.

I took my car in today (04/07/2015) to [redacted] Auto Care, a highly reputable provider, who thoroughly inspected my car and even took photos. I was informed that my front brakes have 90% remaining and that I do not have the oil leak. I called Ocean Automotive and asked to speak to the owner, I was told by [redacted] the manager that the owner [redacted] does not come into the shop and does not speak with customers. I explained the discrepancy and stated my dissatisfaction and requested a refund for the Family Savings Package. [redacted] said that no refunds are given on the Family Savings Package. However, this is nowhere stated on the Family Savings Package coupon sheet.Desired Settlement: I am request a refund in the amount of $125 which is what I paid for the Family Savings Package as I do not trust Ocean Automotive to perform any future services on my vehicle.