Occasions

Dear Ms*** As stated in my letter to you of February 1, I have looked into the concerns which Mr*** outlined in a complaint he filed with your office dated January 28, 2016. I am happy to report that Mr*** concerns have been addressed to his satisfaction
as reflected on the repair order dated February 4, 6. If I can be of any further assistance in this matter, please do not hesitate to contact me. Jonathan ***, Dealer Principal Radley Cadillac Collision Center

In regard to my complaint submitted on 1/27/against Radley Cadillac Collision Center ID *** please do not list that I am a dissatisfied customerThe General Manager and the Service manager were outstanding in their efforts to correct the problem.Thanks to the Richmond Revdex.com team for a job well done!

Dear Mr*** * I've apologized to Mr*** for inconvenience and for the poor customer service he received from the manager at Radley Collision Center of StaffordA credit card refund in the amount of $*** has been processed for the double charge he received regarding
his insurance deductible. Please let me know if I can be of any further assistance in this matter. Sincerely, Jonathan P***