The “Oakley” website contacted me on March 27th and told me that they wanted me to pay for
the shipping labelI told them that was not acceptable since they sent me the wrong sunglassesThey replied on March 31st and asked me to send them a picture of the sunglassesI’m guessing they wanted to confirm that they sent the wrong sunglassesApril 1st they emailed me and told me to return the sunglasses and they would then refund me my moneyI asked if the refund would include a shipping label and they replied on April 8th that their quality is good and asked if I would pay for the shipping labelI replied by saying that it is obvious that the quality is poor, but that isn’t the issue for the returnIt’s because the wrong sunglasses were shipped and that was their faultI have yet to hear from them
Complaint ID ***
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The “Oakley” website contacted me on March 27th and told me that they wanted me to pay for
the shipping labelI told them that was not acceptable since they sent me the wrong sunglassesThey replied on March 31st and asked me to send them a picture of the sunglassesI’m guessing they wanted to confirm that they sent the wrong sunglassesApril 1st they emailed me and told me to return the sunglasses and they would then refund me my moneyI asked if the refund would include a shipping label and they replied on April 8th that their quality is good and asked if I would pay for the shipping labelI replied by saying that it is obvious that the quality is poor, but that isn’t the issue for the returnIt’s because the wrong sunglasses were shipped and that was their faultI have yet to hear from them
Complaint ID ***
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